Last Updated: [10 November 2025]

Welcome to MyGiliFastBoat.com. We value the privacy of every customer and are committed to protecting the personal data you provide when using our services. By accessing or using this website, you acknowledge and agree to the following Privacy Policy.

1. About Us

MyGiliFastBoat.com is an online platform that provides fast boat ticket bookings operating in Indonesia, specifically in the Bali and Lombok regions. Our mission is to make it easier for both local and international travelers to find and book boat tickets quickly, safely, and conveniently. Through partnerships with leading boat operators in Bali and the Gili Islands, we offer customers access to a wide range of routes and schedules. We are committed to maintaining your trust by ensuring that every booking process is transparent and that your personal information is well protected in accordance with applicable data protection standards.

2. Personal Data Collection

We only collect personal information necessary to process your booking. This includes your full name, phone number, date and place of birth, email address, travel details such as departure date, route, number of passengers, and payment information. We do not store payment card information on our system. All transactions are securely handled by trusted third-party payment providers who work with us.

3. Purpose of Data Use

Your personal data is used solely for booking-related purposes, such as processing your order, sending booking confirmations via email, and communicating regarding your trip. We may also use your information to provide customer support if any issues occur during the booking or travel process. We do not use your personal data for promotional, marketing, or unrelated communication purposes.

4. Data Sharing with Third Parties

To operate our services effectively, we collaborate with boat operators and payment service providers. Therefore, your personal data may be shared with these partners only as necessary to complete your booking and ensure your travel experience runs smoothly. We only work with trusted partners who apply proper data protection policies. Your personal data will never be sold, rented, or shared with third parties outside of our operational requirements.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. All transactions on our website use encryption and additional protection tools such as reCAPTCHA to verify that interactions are made by real customers, not automated systems (bots). We continually work to maintain and improve data security by following best practices and updating our systems regularly.

6. Cookies and Similar Technologies

Our website uses functional cookies to ensure the system operates properly and to detect suspicious activities through security tools like reCAPTCHA. These cookies are not used for advertising or behavioral tracking purposes. You may choose to disable cookies in your browser settings; however, this may affect certain functionalities of our site.

7. Customer Rights Regarding Personal Data

You have the right to request a copy of your personal data that we store, correct any inaccurate information, or request deletion of your data once your booking has been completed. Such requests can be sent to info@mygilifastboat.com. We will respond to all requests within a reasonable timeframe in accordance with our internal policies and applicable Indonesian regulations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, business practices, or operational needs. Any updates will be posted on this page, and the date of the most recent revision will always be shown at the top. We encourage customers to review this policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions, feedback, or requests regarding this Privacy Policy, please contact us at info@mygilifastboat.com, or visit our website at www.mygilifastboat.com. We will be happy to assist and explain how we protect and manage your personal data responsibly.