Last Updated: 09 February 2026

Welcome to MyGiliFastBoat.com. We value the privacy of every customer and are committed to protecting the personal data you provide when using our services. By accessing or using this website, you acknowledge and agree to the following Privacy Policy.

 

1. About Us

MyGiliFastBoat.com is an online fast boat booking platform operating in Indonesia, specifically serving routes between Bali, the Gili Islands, and Lombok. We provide customers with a convenient way to search, book, and manage fast boat tickets through our platform, working closely with trusted third-party boat operators.

We are committed to maintaining transparency throughout the booking process and to protecting your personal information in accordance with applicable data protection standards.

 

2. Personal Data Collection

We collect only the personal data necessary to process and manage your booking. This may include:

• Full name

• Phone number

• Email address

• Date and place of birth

• Travel details such as departure date, route, and number of passengers

• Payment-related information (processed via third-party payment providers)

We do not store credit or debit card information on our systems. All payments are securely processed by trusted third-party payment service providers.

 

3. Purpose of Data Use

Your personal data is used solely for purposes related to your booking, including:

• Processing reservations and payments

• Sending booking confirmations and e-tickets

• Communicating important information regarding your trip

• Providing customer support and responding to inquiries

We may also use your personal data to manage booking changes, cancellations, refunds, rescheduling requests, and to communicate decisions related to your booking.We do not use your personal data for promotional, marketing, or unrelated communications.

 

4. Data Sharing with Third Parties

To operate our services effectively, we may share your personal data with:

• Fast boat operators, as required to fulfill your booking

• Payment service providers, for secure transaction processing

We only work with trusted partners who apply appropriate data protection measures. Your personal data will never be sold, rented, or shared with third parties outside of our operational requirements.

 

5. Data Security

We implement reasonable and appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Our website uses encryption and security tools such as reCAPTCHA to help prevent fraudulent or automated access. We regularly review and update our security practices to maintain data protection standards.

 

6. Cookies and Similar Technologies

Our website uses functional cookies to ensure proper system operation and to support security features such as reCAPTCHA. These cookies are not used for advertising or behavioral tracking purposes.

You may disable cookies through your browser settings; however, doing so may affect certain functionalities of the website.

 

7. Customer Rights Regarding Personal Data

You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request deletion of your personal data once your booking has been completed.

Requests may be submitted to info@mygilifastboat.com, and we will respond within a reasonable timeframe in accordance with applicable Indonesian regulations.

Certain personal data may be retained for a limited period after booking completion for legal, accounting, dispute resolution, or operational purposes.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or operational needs. Any updates will be posted on this page, and the latest revision date will always be displayed at the top. We encourage you to review this policy periodically.

 

9. Contact Us

If you have any questions, feedback, or requests regarding this Privacy Policy, please contact us at:

Email:info@mygilifastboat.com
Website: www.mygilifastboat.com

 

We are happy to assist and explain how your personal data is protected and managed responsibly.